[Resolved]  Voltas — Complaint against AC service

Address:

Faridabad, Haryana, 121005

Hello,

Myself Ashish Madaan(Mob: [protected]) from Jawahar colony NIT Faridabad. I bought voltas 1.5 ton window AC on 9th April 2016 from Pushkar Electronics No.1 NIT.

On last Saturday, I made a service request for the second free service, and your technician came on Monday. He checked for 2 minutes and told that there is default in coil of AC and because of that all gas of AC has been leaked.

How could it be possible that, in a year there is such a major defect in AC. In my known 3 more same AC have baught at the same time and they are working fine.

After getting repaired, the AC was not cooling as before it cooled.

Last year AC was working too good that I told people in my known to buy the voltas AC, but now I am very much disappointed with it.

If there is the leakage in just 6 months, then it was a manufacturing defect. I request you to replace my AC, as it is in warranty period till 9th April 2017.

I request you to replace it at the earliest, or I will appeal to people in my known not to buy voltas products, and post this in social Media and consumer court as well.

Hope for the positive response.

Regards,
Ashish
([protected])