[Resolved] Voltas — complaint against voltas extended warranty services

Rashmi Kediya

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110085

I have purchased two acs on 26/4/2016 and i was said that company is offering 5 years extended warranty, wherein if any problem arises all the problems will be sorted free of cost.
But now after so many calls and messages to voltas company, the executive came and said company is not liable for any such kind of problems. Company has not given any such warranty. And in the bill its clearly mentioned that we have purchased an extended warranty of full ac. And have paid an extra amount of rs. 4434 for extended warranty for 2 acs.

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May 30, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2018

Voltas Customer Care's response Dear Rashmi,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 27, 2018

Voltas Customer Care's response Dear Rashmi,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team