[Resolved]  Voltas — complaint : my request no. [protected] of 09.06.192

Address:

800013

Dear voltas,

I am extremely dejected with your customer care - rather the lack of it!

While a technician did come, he took away the outer unit at the instance of one mr sanjay who is your rep here in patna (Mobile no. : [protected] and [protected]). This gentleman does not even care to take calls!

Am told there is a gas leakage but that's about all

Till date the equipment has not been repaired a pity really - had i known of this callous attitude, i would never have opted for voltas. A week, you'll agree is too long a period to service an ac complaint

Please note that although i have been patronising your product so far and indeed procured bulk supplies for my bank for voltas split and stand alone acs, from today i will be a poor ambassador for voltas

Enough is enough - i don't see you succeeding here in patna with your lackadiasical approach to after sales service

Hope you will take this feedback in the right spirit and do something about it, in your own interest

Please call me to show that you perhaps care - i'll appreciate that

Sincerely,

Shankar sinha

Mob : [protected]