[Resolved] Voltas — Complaint regarding compressor

Prsnl Number

from Delhi, Delhi

Address:	New Delhi, Delhi, 110059
Website:	Voltas

I purchased an VOLTAS AC on 28/5/2015 Model number 1835Y. On the name of Mr VIJAY MEHTA.

I made an complaint on 15/5/2017 regarding non working of AC and you have send the your technician and they informed us that the compressor is not working and the same is in the warranty.

Your technician have registered the complain of replacing the compressor so its my humble request to you and your team to change the comperssor as soon as possible. As you know summers are arrived and we are in problem as AC is not working.

Kindly do the needful!!

Regards
Payal mehta
D/o Vijay Mehta

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Jul 1, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 23, 2017

Voltas Customer Care's response Dear Payal Mehta,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 31, 2017

Voltas Customer Care's response Dear Payal Mehta,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team