[Resolved] Voltas — complaint regarding not doing ac service last 10-12 days | |||||
I have purchased 1.5 ton split voltas ac and after sent a ac service request they are not completing it from last 15 days i am calling on daily basis on customer care number and they told me that please call to this service center number (Anil thakkar [protected]) after discuss on this number mr. Anil thakkar used to very rough and unprofessional language to me and he told me that you don't call and please talk on customer care number. This activity is running from last 15 days and they have not sense how to talk to customers i this they are a unskilled employees are working in volas service center specially to mr. Anil thakkar [protected]. Kindly resolve of this matter immediately otherwise i will take action against to all. They are giving reference number on daily basis as below mentioned. [protected], [protected], [protected], [protected] Anoop [protected] Was this information helpful? | |||||
Nov 27, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 Voltas Customer Care's response Dear Anoop, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||||
 2 Comments | |||||
Comments
Varest service.voltas service is not available technishions.talkig are not respected and received.
Voltas Customer Care's response, Oct 12, 2018
Verified Support
Voltas Customer Care's response, Oct 20, 2018
Verified Support
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We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team