[Resolved] Voltas — Cooler 50l vn - d50eh / no power supply

Velivolu Padmasri

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500038
Website:	www.voltas.com

I, Smt. Padmasri, bought Voltas cooler on 23/04/2017 and when tried to use it then it has been noticed that there was power on issue with the the cooler. Complaint has been raised to the Voltas customer care on the same date (i.e. 23/04/2017) and received call back response from the Voltas cutomer care on very next day during my working hours and the response was that the service will be provided only during their business hours (i.e. between 9:30 AM to 6 PM). Since I will not be available at my home from Monday to Friday during the above timings, I request them to proved the service during weekend (i.e. Saturday, 29/04/2017). They have agreed to the request. But I didn't get any service.

It is horrible summer and my family is suffering.

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Jun 3, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Apr 29, 2017

Updated by Velivolu Padmasri Need the Product replacement or service

Verified Support

May 03, 2017

Voltas Customer Care's response Dear Velivolu Padmasri,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team