[Resolved]  Voltas — voltas ac warranty extension due to lockdown

Dear sir/mam last year i purchased a voltas inverter 3 star split ac with r32 refrigerant gas on 30th march 2019. Few days ago in february it was serviced by voltas technician as second free service but he didn't checked the cooling just cleaned and went even without starting the ac. When i started it on 22nd march due to humidity i felt that it was not at all cooling i registered a complaint on the voltas toll free number but didn't get any response from the technician in my city. Later i contacted him because the toll free number was not working due to lockdown. The voltas technician from my city told me that he didn't got any information about my complaint till date and now he will not be able to come due to lockdown as company has stopped its on field work. He suggested me that if you want i can come to check your ac other than free service he asked me to pay a amount of 250 and the voltas technician visited my home and checked it and found that the 32 gas of the ac was completely empty due to poor fittings done by voltas technician's itself but i can't pay them for gas because it's a huge amount for me and i registered my complaint during warranty period nd on 30th march my warranty has finished so after the lockdown finishes i want my gas to be refilled and leakage to be checked at free of cost under warranty by voltas. Thank you
A permanent voltas customer