[Resolved]  Voltas — Cooling issues with my AC and no proper service being provided

Address:

Lucknow, Uttar Pradesh, 226016

Dear sir/madam,

I purchased a voltas split 1.5 ton air conditioner in april, 2016. My registered no. Is [protected] (Previous registered no. Was [protected]) and owners name is anjali srivastava. My ac was working fine untill i got it serviced by company technician on 26th march'17. After few days when i swiched on the ac it was not cooling and displayed e2 error. I registered a complain. Company's technician visited and replaced sensor and charged rs
300 + rs. 400 (Visiting charge). Issue was not resolved and technician again after few days replaced the sensor. Since then, i am facing cooling problems as my ac is not able to maintain a proper temperature and i have been facing these issues since almost 2 months now. Technician is unable to sought out my issue and asks to fill some more gas and then check for more cooling which will cost me another rs. 1500. I requested voltas customer care to send another senior technician, so that he can solve my issue but every time they send the technician.

What is the need of buying a brand new ac from a company like voltas when we have to face so many issues and pay so much of amount just because my service warranty expired few days before i noticed this problem which arised only after free servicing was done.

This is a humble and final request to voltas company for resoving my issue without charging any further fee or else i will move forward to consumer forum and will also give bad reviews on every possible platform including social media.

Below mentioned are few complain no's.
[protected]
[protected]
[protected]
[protected]
[protected]