ADVERTISEMENT

[Resolved]  Voltas — cooling problem for ac platinum 3 ac 1.5ton

Dear sir/ma'am,

We have purchased an voltas split ac from vijay sales on[protected]
And having problem till now, installer didn't provide stand for motor/fan but they put it directly to window grill and due to vibration of motor/fan gas always leaks.

We have used occasionally filling gas and been changing many things every six months and spending 2500rs/6months.

Recently we have spent about 6500 rs to change the condenser and fin
But still having cooling issue.

We want to repair this from your service provider.

Please advise for the same.


Thanks and regards,
Rohit kumar
Was this information helpful?
No (0)
Yes (0)
May 30, 2020
Complaint marked as Resolved 
Voltas customer support has been
notified about the posted complaint.
Apr 26, 2020
Updated by [email protected]
Why it is status showing resolved?
Verified Support
Apr 27, 2020
Voltas Customer Care's response
Dear Rohit,

Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. We will try to resolve your issue once we resume our services from 4th May 2020.
Stay home and be safe.

Regards,
Voltas Online Team
Complaint comments 
Share
Tweet
Post your Comment
    I want to submit Complaint Positive Review Neutral Comment
    code
    Submit
    Voltas
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3779
    Pending
    0
    Resolved
    2746
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View Full Information
    ADVERTISEMENT