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[Resolved]  Voltas — cooling problem for ac platinum 3 ac 1.5ton

Dear sir/ma'am,

We have purchased an voltas split ac from vijay sales on[protected]
And having problem till now, installer didn't provide stand for motor/fan but they put it directly to window grill and due to vibration of motor/fan gas always leaks.

We have used occasionally filling gas and been changing many things every six months and spending 2500rs/6months.

Recently we have spent about 6500 rs to change the condenser and fin
But still having cooling issue.

We want to repair this from your service provider.

Please advise for the same.


Thanks and regards,
Rohit kumar
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May 30, 2020
Complaint marked as Resolved 
Apr 26, 2020

Complaint Status

Voltas customer support has been notified about the posted complaint.
Apr 26, 2020
Updated by [email protected]
Why it is status showing resolved?
Verified Support
Apr 27, 2020
Voltas Customer Care's response
Dear Rohit,

Due to govt regulatory guidelines on COVID-19, we have suspended our call center services till 3rd May. Our field services are also likely to get impacted. We will try to resolve your issue once we resume our services from 4th May 2020.
Stay home and be safe.

Regards,
Voltas Online Team
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