[Resolved] Voltas — defective ac and the compressor

kirankritika

from Mumbai, Maharashtra

Address:

130/90 Rambagh Allahabad, Allahabad, Uttar Pradesh, 211003

My father bought a voltas ac and after 2 weeks of buying that product, faulty things started to happen, at first there was ice in the ac on its own, we complained about that, after that the cooling of ac stopped normal fan was only working. After that compressor stopped we again filed a report and the mechanic person said we have to change the compressor and this has been over a week. Kindly look into this matter on an urgent basis. And help us out.

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Oct 20, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2019

Voltas Customer Care's response Dear Kiran,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Sep 19, 2019

Voltas Customer Care's response Dear Kiran,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

9438734916

from Mumbai, Maharashtra

Purchased Voltas AC on 10 Jun 2019 from Bharat Electronics, 86 Janpath, Bapujinagar, Bhubaneswar against invoice no BEB/15483/19-20.Total price paid Rs40700. 00. After repeatedly telling on phone no service representative is coming for free service. If this is the condition what can we expect from such a big Co.

Voltas Customer Care's response, Sep 11, 2019

Verified Support

Dear Customer(9438734916),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Sep 19, 2019

Verified Support

Dear Customer(9438734916),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team