[Resolved]  Voltas — defective voltas inv/ac 185 vh supplied from croma faridabad

Address:Faridabad, Haryana, 121002

I had purchased Voltas Inverter AC 1.5 T 185 VH vide invoice no. SLA[protected] from Croma Faridabad on 24/03/2018 amounting to Rs 59489/=. The AC was installed during last week od Apr.The ac is not working properlr since installation. and i have been facing issues with this. The cooling is not sufficient. The ac is very loud. There is water coming in the indoor unit of the ac

I registered a complaint and had to follow these people contineously almost daily., The technician visited my house several times bur issue not resolved. . Technician said every time there is nothing wrong with this and just the filter requires cleaning. But during last visit he told that some plate inside the AV had broken and it will take 10 days to replace.

It means that damaged AC was supplied to me, Therefore it is requested to replace the defective AC at the earliest.
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2018
Voltas Customer Care's response
Dear Customer(ravinhpc),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Complaint comments 

Comments

I register my ac service request 27 june 2018.
request no is [protected]. his men engg lalbahadur chauhan phone [protected]. and he is not coming home. And i call 2 times costumer number but no action please action . my ac is do fast please. contact no [protected]

regards
sourabh yadav

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4381
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information