[Resolved] Voltas — delay installation of voltas ac

Arun Gadekar

from Delhi, Delhi

Address:

Flat No. 409, Raghunandan Dnyaneshwari Park, Parande Nagar, Dighi, Pune, 411015

Dear team colts,

This is to inform you that i have purchase voltas ac from vijay sales on 6the march 2019 and it was delivered at my home on 7the april 2019. When the delivery takes place delivery boy said that installation will be done in next 24 hrs. So i wait till 2 days but no communication received from voltas and vijay sales for installation. So i have called to cuatomer care of voltas and vijay sales respectively but i have received only assurance. After 5 days i have raised complaint to higher authority then she directly share the service dealer details and still i m waiting for installation of my new ac.
This is pathetic service i observed from voltas. If i didnt take follow up then i dont think they will attend to install my ac.

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May 25, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Voltas Customer Care's response Dear Arun,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Arun,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team