[Resolved]  Voltas — delaying and fooling the customer

Address:Jalandhar, Punjab, 144101

Complaint No.[protected], Issue has not be resolved yet. Borrowed on 7th May 2019, just delaying day by day . Even though the replacing part is delivered to the centre on 8th June.Now what's the issue, why the technician is not visiting. Now why the Jalandhar centre is saying that they will get that part on 18th June, when I confirmed from the senior associate they said it's already deliveries. If there is communication problem in staff, it should be seen by them . Customer's time should not be wasted and please not to fool the customer.
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Jul 27, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2019
Voltas Customer Care's response
Dear Jyoti Badhan,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Jun 11, 2019
Updated by Jyoti badhan
No, Sir you are not working on it. You are just fooling us . Your associate said they will visit on 8th June when the defected part reached the center . When part has reached the center, why any technician has not visited yet?Adding to this when I called today to voltas center they said it will now delivered to 18th June. .I don't think in summer any technician will visit, they will visit in winter when there is no use. So better to return it get our money back.Just let me know the procedure if there is any Sir, this will be the great help.
Thanks
And other than this I will not write anywhere Sir because your company is just fooling the customer.
Verified Support
Jun 26, 2019
Voltas Customer Care's response
Dear Jyoti Badhan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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