[Resolved] Voltas — First free A/C service required

prabakam

Address:

D52 POINT CARE STREET, B34 GREEN AVENUE APARTMENT, MUDALIARPET PONDICHERRY-605004

Dear sir,
I am prabakaran from pondicherry and i have purchased split type air conditioner a shop named rupwani at m. G. Road pondicherry on[protected].
I want you to attend my first free service. I tried many times to customer care due covid-19 there is no response from your side. I request you kindly arrange to send your service people to attend the same because the cooling of the machine is very low. Kindly do the needful.

Unit serial no 455237oa19bc13525

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Aug 5, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

May 21, 2020

Updated by prabakam I want you to attend my first free service.I tried many times to customer care due covid-19 there is no response from your side. I request you kindly arrange to send your service people to attend the same because the cooling of the machine is very low. kindly do the needful

Verified Support

May 26, 2020

Voltas Customer Care's response Dear Prabakam,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further

Regards,
Voltas Online Team

May 26, 2020

Updated by prabakam Thanks for your response, My contact Number is +91 [protected]
Area Pin Code is- 605004
Reference ID is- 2628270

Verified Support

May 30, 2020

Voltas Customer Care's response Dear Prabakam,

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team