[Resolved]  Voltas — Fraud company voltas

I bought a spilit ac on july 2019 from Flipkart. But after 2 years I got to know that indoor unit cooling coil got damaged by itself. Now the voltas executive asked me to replace the old coil with a new one costing around 7000+ gas charges 2950rs. If voltas are not able to provide a good quality product, then what’s the use of selling that product? Voltas should close the company.

One more scam I got to know that when you buy an ac from a dealer, they will provide you with a 5-year warranty, and if you buy it online, then you will get a 1-year warranty.

Regards,

Ankur sharma
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Aug 13, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2021
Voltas Customer Care's response
Dear Ankur,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Apr 09, 2021
Voltas Customer Care's response
Dear Ankur,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team
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