[Resolved]  Voltas — free servicing not done as part of your warranty issued at the time of purchase

Address:700019

Customer name - n c mohanty
Regn no: [protected]
Date of purchase: 6/10/2017
Model: 4011204
Serial no. 4011204c17c16571

Free servicing as per your offer terms has not been done at regular intervals. At least 3 times it would have been serviced in one year that is getting over today.

Since the warranty period is for 5 years, please confirm that you will ensure such free service in future years.
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Nov 23, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2018
Voltas Customer Care's response
Dear N C Mohanty,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Oct 20, 2018
Voltas Customer Care's response
Dear N C Mohanty,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Dear Team,

I have purchased a water Dispenser from votas before 8 months a ago.. Since beginning o[censored]se neither we get hot water nor cold water.. This ia very pathetic service

Voltas Customer Care's response, Oct 11, 2018
Verified Support
Dear Sunil Kumar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Oct 20, 2018
Verified Support
Dear Sunil Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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