Voltas — replacement of servicing part is too much late

Address:

Plot no 14, Bhagya nagar,, Naidupet, 3km from Eenadu office, Guntur, Andhra Pradesh, 522005

I have purchased volta's beko washing machine on[protected], and on[protected] it has stopped spinning, on that day i have booked call for servicing, from that day onwards daily one technician called and ask address after taking address telling that some other technician will attend your call. Finally i have given complaint to general manager then he arrenged one technician to service my washing machine that technician checked and discussed with their higher authority, and told me that, board inside of washing machine has to replace so it will take time 7 to 10 days. Here i am asking to you that, why i have to wait that much of time for resolving and servicing the complaints,.in other companies they are servicing immediately on the same day and any parts replacement is done with in 3 days, why volta's can't do this this type of service. If it is not possible then why volta's in market. Please take this complaint as prestigious and clear my service of washing machine. Thank you.