[Resolved] Voltas — I am complaining about customer service voltas. | |
I have purchased a brand new voltas 1.5 ton window ac on 25 april 2019. Today i asked for free servicing at ser request no [protected]. Technician came and firstly checked and found servicible. After that they washed and cleaned the ac. After fitment ac was not getting s/w on. After two hrs work they were unable to detect the cause. Then they said that this ac might be unservicible. I talked to service enng and his behaviour was also rude. They are unneceesary urguing and saying that they will resolve the issue after two days. My request to u that it is better to close the company or other wise satisfy the costomer. They have not resolved the issue. My registerd mob no is [protected] Was this information helpful? | |
Oct 2, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 19, 2019 Voltas Customer Care's response Dear Customer(Shaly83), Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |
2 Comments | |
Comments
Your company name voltas is not complited in my spilit ac.
Voltas Customer Care's response, Aug 20, 2019
Verified Support
Voltas Customer Care's response, Aug 28, 2019
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We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team