[Resolved] Voltas — I m complaining about installation service. | |||
I kept on requesting to install, but service center kept on delaying. Firstly they did not picked up the phone.Later on when they picked they kept on procastinating.I kept on requesting to voltas customer care as well, but all efforts were in vain. They too I BELIEVE have no sense of responsibility and they hardly care for what they say.I m fed up with their conduct . I BELIEVE voltas should take up responsibility of installation much seriously or rather they should handover the installation responsibility to individual shops. We have bought a.c. for comfort, but we still have to suffer day and night with in the summer. Though, voltas may be top brand but they really dont deserve to be standing TALL as a brand name. I think strict action must be taken against the service provided by them. We are victimised and we feel we have been mistaken to buy voltas a.c. Was this information helpful? | |||
Aug 8, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 20, 2019 Voltas Customer Care's response Dear Punam, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
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Thanks for writing to us. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
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Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team