[Resolved]  Voltas — Inverter A/C

Address:

Thiruvananthapuram, Kerala, 695024

My 1.0T Inverter A/C was working good, which was bought before one year. It was serviced by Technician from Micro Cool Systems on 28.01.2017 just before end of warranty period. The service was not good and the technician just cleaned the filter with water and place it back in indoor unit. Technician did not dry the filter before placing it, when asked he said to me, its okay to place it wet. He also opined that A/C's cooling is good. But after few days, (the warranty period got over) the cooling got reduced drastically. Complaint was raised and the technician came on 3.3.2017 and checked the A/C. He checked the outdoor unit and said there is a failure in board of compressor. Compressor is getting off and on intermettantly. He said the board is out of warranty even though compressor unit have 5 years of warranty. I did not understand the logic. He said that board needs to be ordered.
I enquired regarding the status again after one week. Breakdown request was again filed ([protected]), as first breakdown request was filed by dealer (Ideal). I'm getting the same reply from the Micro cool systems, whenever I enquire. "We have ordered the board, but haven't received". I'm sure that courier from Ernakulam to Thiruvananthapuram wont take more than 15 days. My last month current bill has increased due to faulty compressor.
Please resolve the issue at the earliest.