[Resolved] Voltas — losses due to poor installation by engineer for request no [protected]

NEERAJ4805

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110059

I bought a voltas 1.5 ton split ac for my hone address a 34 maharani enclave uttam nagar nd 110059.
During the installation of the product as the engineer you sent has done it with extreme carelessness. He damaged a big portion of my wall on which the ac is put. He does not use the complete set of installation products by company.
Its took me two days to get the repair done and costed me roughly 1400 rs.
My installation was not free of cost and i paid rs 2250 to the engineer for which i got a message of 1500 instead.
I availed a paid installation service from the company and still the work has resulted in financial and time loss for me.
I am attaching the photos of damages. Unused items and reapirwork i had to go through.
Kindly do the needful and take relevant action for my loss.
Regards
Neeraj sharma
[protected]

+3 photos

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May 21, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Neeraj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 06, 2019

Voltas Customer Care's response Dear Neeraj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team