[Resolved]  Voltas Ltd — Voltas A.C. stop cooling again & Again within 10 days of service by Voltas engineers

Address:Saharanpur, Uttar Pradesh, 247001

Consumer complain id-1607437,
Voltas request no is [protected].
Above mention detail is my complain request number with Voltas on 17/6/2017 & Consumer complain id.
1)-i had requested voltas cusromer care (Local as landline number) but No response from them except fake promises..
2 )-Then I complain on consumer forum and within 24 hrs Voltas people from local service center visited my house(2 Boys age 20-22 years old visited my house ) and resolved the issue.
3 )-But once again my AC stop cooling and this is 2 time in last 2 month and it is when they have taken my AC along with them to their local service centre and charged 2575 Rs from me I have bill for same.
4)-I have not seen the worst service like this in my life.
5)-Voltas Local service centres has hired the inexperienced technicien so called engineer just shake of hiring local service centres are menting money and pestering consumer life.
No one is ready to listen in Voltas..
Voltas should be banned in India bcz of worse service...
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Aug 11, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Voltas Customer Care's response
Dear Customer (Pankajrana1985),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Sep 09, 2017
Voltas Customer Care's response
Dear Customer (Pankajrana1985),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

My voltas 1.5 ton AC is not working well so we called for service and they said that the gas has been leaked . It has been only three months since i bought this Ac. I bought it in reliance digital so they send the service man from reliance not from voltas service center. How can a new ac work like this.
Voltas Customer Care's response, Jul 13, 2017
Verified Support
Dear Customer (P.arul),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jul 22, 2017
Verified Support
Dear Customer (P.arul)

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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