[Resolved] Voltas — many times try customer care but problem not resolved | |||
— Dear sir, I have purchase voltas 1.5 ton a. C on dated 18/06/2019 in aaditya vision opp:-taramandal bailey raod patna. After first call loged for installation technicain come & unboxing a. C we found handset display broken. After second call loged by me call no:-[protected] on dated 20/06/2019 but no any visited technicain & not any phone calls & call was cancelled without any information. Again called by me customer care & new call was loged call no:- [protected] on dated 17/07/2019 one technician visit with handset other model handset I'am not recived this handset & we found call was close with handset replaced. Kindly help me in urgent basis... So, plase look this matter & change my display broken handest. Regards, Navin raj aryan (Chandan kumar) Contact no:-[protected] / [protected] Patna (Bihar) Was this information helpful? | |||
Aug 31, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jul 29, 2019 Voltas Customer Care's response Dear Navin, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Voltas Online Team | |||
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Since then there has been leakage problem 8 times
I have complained many times
All the times servicemens come and refill the gas
And they didnt even allow me to contact the head office
Also there has been cooling problem from the starr
We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team