[Resolved]  Voltas — misguiding executive

Address:

New Delhi, Delhi, 110008

I have registered 2 different complaints for my 2 different voltas window ac which had problem with cooling. The person who has visited my house checked both the ac's one was having voltage related issue which was connected to the stablizer, i told him to give ac direct connection but he denied and told me to buy voltas stablizer instead, then i told him that it will take me 10-15 minutes to bring a new stablizer if he can wait he told me he don't have time to wait he has to attend some other complaints and charged me rs.350
The other ac complaint was that it was getting triped after some time. The executive told me that the gas was short so has to charge some gas in my ac and the pcb was faulty the relay which give indication to ac to start after 3 minutes was also not working. The person told it will charge me rs.2100 for pcb and rs.2000 for gas. Somehow, the ac was cooling fine when it was working for 5-10 minutes. Then after some arguments i told him to do the ac service only which is needed. He told me he has not brought the tools for servicing and he will send someone other day to service and taken rs.350 for the same by saying visiting charges.
Can u explain how can gas need to be top-up if it was leaked and if it was leaked where is the leakage and if it will not be repaired the gas will be leaked again, and if the gas is short and there is no leakage then its the voltas company fault that they gave the window ac without filling proper gas in it.
This guy was having gas cylinder to fill the gas which he can make rs.2000 in 5 mins and not having tools for servicing the ac which will take his time.