[Resolved]  Voltas — My voltas air cooler not working after 2 weeks of purchase

Address:

Hyderabad, Andhra Pradesh, 500058

I have bought voltas air cooler (60l-ve-d60mh) at bajaj electronics, chaitanyapuri, hyderabad on 20-may 2017 (Bill no. 1208/17/9-5310).

I have used the cooler on a daily basis since then and it was working fine.
However, 10 days ago, it suddenly stopped working. We called the customer care and within 3 working days, we got the voltas service person visit our home and said that the motor has to be replaced. He said that he will bring the new motor in 4 days' time.
It has been more than a week now but there is no response from the voltas customer care, nor from the service person.
We have made numerous calls to the voltas customer care but the response that we receive is very poor.

I appeal to the concerned officers to take immediate action on this and get the problem fixed immediately, else people like me will lose trust on indian made goods.