[Resolved] Voltas — Need replacement, defective product

sauravsidz

from Delhi, Delhi

Address:	122001
Website:	voltas

I purches voltas air cooler on 5th of june 2016, model: voltas 50 litres vn-d50e desert cooler. And within 5 days problem
(Started some time sensor stoped working, some time fan, i asked for replacement but no action it taken so far, till facing same problem, this time
Cooler motor, and sensor and alarm, is not working. I made a complain for repair and replacement bt no action taken. Just every time technician visit they fix and go, and again next days problems remains the same...
I am totally fed up with voltas worthless product.

I need replacement because its still under warranty.

Worst service and people from voltas.

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Jun 25, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 17, 2017

Voltas Customer Care's response Dear Customer (sauravsidz),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 25, 2017

Voltas Customer Care's response Dear Customer (sauravsidz),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team