[Resolved] Voltas — new 1 ton ac smells like burning | |||||
Hi, We purchased 1 ton ac of voltas last month (Invoice attached). The installation was done on 22nd of march. The same day when we turned the ac on in night, it was giving heavy smell of burning. The smell was so much that we immediately turned it off. We purchased this as in this hot weather, we may get relaxed but we were very much disappointed by the this ac. We have earlier used godrej ac but it never gave any complaint. We felt, trusting voltas was our biggest mistake. It is totally a waste of money and time. We both are working and we don't have time to be at home and do complaints every day. Please send your technician on 17th april to check the problem. Please resolve the issue and if it always smell like this then take the ac return and refund our money. Costomer satisfaction is the base of any company. So we hope that your company believes in costomer satisfaction and resolving the issues at the earliest possible to show them that your services are very good. Hoping to hear from you soon, Mohit aggarwal, [protected] Was this information helpful? | |||||
Jun 29, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 12, 2019 Voltas Customer Care's response Dear Mohit, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Apr 29, 2019 Voltas Customer Care's response Dear Mohit, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards Voltas Online Team | |||||
Add a Comment | |||||
73%
Complaints
4381
Pending
136
Resolved
3040
View all 4381 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
Post your Comment