[Resolved]  Voltas — New AC is not working and no response from Voltas.

Address:

Voltas Company - Mumbai

We bought new Voltas AC with 5 years of total warranty in April-2021 in Rajahmundry, Andhra Pradesh. When we bought the AC, they told we have 2 free services and we can book the services from Voltas customer care. In the next month i.e., in May-2021 it did not work properly. We called many times to the customer care. Customer care told we don't have service for your location and cut the call. And then later, one time the service is booked but then also no one responded and later, after 15 days of no response, we got a message as the complaint is cancelled. This is mid of June month and if we call them, they cut the call by saying no service can be done for you. If this is due to pandemic, we understand there might be delay but how can they be so harsh and they even don't provide a service for us. Now they are saying the service cannot be done. I would request you to please raise a complaint against the Voltas or Voltas services. We need our AC repair to be done even now its not working. We need action to be taken against this.

Our Address:
VL Puram,
Rajahmundry,
Andhra Pradesh - India
PIN CODE - 533103

Contact number - [protected]