[Resolved]  Voltas — new purchased split ac not working

Address:Sonipat, Haryana, 131028

Sir,
This is bring to your kind notice that i have purchased a split ac from voltas on dated 23.04.2018, after usage of only 5 days the ac gas pipe has been rift automatically due to this gas had been leaked and we faced big problem during these summer days complaint was registered vide no-[protected].

Now again within one month i. E. Dated 28.05.2018 again the same problem i faced and again complaint is registered vide - [protected] and no one has come to attend the complaint till now.

This is very bad experience i faced with this product as ac is got non-working position twice in one month. This is new brand ac how the same is defective again and again. Now i am feeling very harassed, my family got disturb and my 2 years daughter not able to sleep properly at night due to this position my life got worst.

It is requested to kindly arrange to replace this ac as its seems that this is manufacturing defect.

Regards,
Dheeraj kumar
Tata power - delhi
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Jul 20, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 31, 2018
Voltas Customer Care's response
Dear Dheeraj,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 19, 2018
Voltas Customer Care's response
Dear Dheeraj,

We believe that your concern has been resolved. Please, let us know if you need any further assistance.

Regards,
Voltas Online Team
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