[Resolved]  Voltas — new volta's ac installation

I purchased a 1 Ton Voltas Window AC through Croma at Prabhadevi. AC was promptly delivered yesterday morning and today morning I received a call from #[protected] appears on Truecaller as Fahim )for installation @ 10.50 am. I explained that there was no one living in that house and I could get there by 1.00 pm and the technician agreed to meet at the house at that time. He called up at 11.04 to inform that he could only make it by 2.00 pm, by which time I was already on the way. Thereafter I got a call @ 11.40 from #[protected] shows on Truecaller as Rooplalanoop) enquiring about the installation and I informed him that someone else too had called regarding the installation and he informed that window Ac's are done by his team and they would be there soon. I waited long and called Volta's service at 15.59 who informed me that someone would be coming...when..not sure !! Thereafter I received a call from[protected]appears on Truecaller as Mohd Azhar) who tells me that the technician who was assigned the job, apparently some Javed informed him that I had asked him to come tomorrow !! Would I have been crazy to travel two hours under the circumstances ? This gentleman then suggests why don't we do it tomorrow, knowing I have travelled far. On my refusal to accept no...he informs me that he had arranged for a team but it would take about two hours !! I have arrived at this house at Prabhadevi at 1.00 pm and it is 5.45 pm at the time of writing this complaint and I have been cooling my heels here and still do not know if or when your people will come.
I bought a Voltas AC hoping I would get good service but I am already having misgivings and would hesitate to recommend to any one, in fact would advise against buying.
This is very unproffesional and I request appropriate action be taken on the erring parties and me being advised of action taken...hopefully so that others may not suffer.
I shall wait till 6.00pm and then head home.
The AC is bought in the name of Kuldeep Sapat for installation at Prabhadevi and registered phone no is[protected]