[Resolved]  Voltas — no action of complaint registered

Dear sir,

It is very sad to inform u that, i feel cheated to join ur no.1 ac voltas family club. Since last three month i have been day and night calling your customer care and representative, but unfortunately there is no solution being provided to us. Only fooling as extending the date of delivery..

Sir now i am taking this matter to very serious and wishing early disposal from ur side. I have contacted serivice manger mr. Aun, but now he is not responding also try to call branch head mr. Rajeev ranjan but his phone was switched off.

Pls look at ""request no [protected] assigned to engg shahanbaj, phn [protected]. Share 3518 if satisfied or 8351 i[censored]nsatisfied. For help call [protected].""
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Nov 25, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
Voltas Customer Care's response
Dear Customer(Dhiru586),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Oct 25, 2019
Voltas Customer Care's response
Dear Customer(Dhiru586),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Dear sir,

It is very sad to inform u that, i feel cheated to voltas company. Last month i have purchased 1 water dispenser from KHOSLA ELECTRONICS PVT LTD, but unfortunately I am suffering a lot by not cooling. It has inbuilt problem in compressor. After registering, service center representative took it for 4 days but unfortunately there is no solution being provided to us. Still it has not cooling.Please solve this ASAP.

Kindly check below attachment for service center details.

Voltas Customer Care's response, Oct 23, 2019
Verified Support
Dear Arvind,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Nov 16, 2019
Verified Support
Dear Arvind,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Getting error PC 04 on ac and not cooling
I tried to turn on the AC but in between kept getting error PC 04 and it's not even cooling.
Voltas Customer Care's response, Nov 6, 2019
Verified Support
Dear Customer(Text Text ),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Nov 14, 2019
Verified Support
Dear Customer (Text Text),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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