[Resolved]  Voltas — No water pipe installed in ac

Address:

Kolkata, West Bengal, 700038

Dear sir
I had purchased one VOLTAS VERTICE split ac from New Fairdeal 1, Souren roy road kolkata 700034 in the year 2013.
The machine is out of warranty.The machine is working alright but the problem is with the wetness of the adjacent wall. the installation was also done by the technician sent by M/S New Fairdeal.
The wall adjacent to the ac shows wetness.i was sure that the water pipe has not been installed properly.
I had called your technician he had been saying that there is nothing wrong with the ac. water is seeping in from the bathroom close to it.
My plumber inspected it thoroughly and found nothing wrong with the bathroom pipes.
Recently I had called a technician on my own and he has told me that there is no water out let pipe fitted at all. obviously the wall is getting wet and paint is peeling off.
this is a sheer negligence on the part of installation of ac which happens to be through voltas.
now your company says I have to pay for inspection and all the other charges as because it is out of warranty. In the first place Iam not a spiderman who can hang on the wall of sevent floor to check if pipe is fitted ok . Secondly the seeping of the wall does not show up immediately
please tell me why should I pay for a negligent job done by your representative.
you are requested to solve mt problem at the earliest
thanks
Rajiv Saigal
regd mobile no [protected]