[Resolved] Voltas — non attendance of the servicemen after several reminders and complaint lodging

amulyashanker

from Zamania, Uttar Pradesh

Address:

Gorakhpur, Uttar Pradesh

My voltas window ac has been showing an error coded as "e1". Lodged a complaint twice but no action is taken since then, rather the response message said that there was no picking up of the phone but the call rang once and was declined. Then we lodged another complaint through the tollfree number and a new complaint was recorded which have been attached below. Today (5.10.2017) a new message was received that the problem was resolved over phone but there was no call.
The problem should be brought to solution as soon as possible or i will be obliged to take further actions.

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Nov 24, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2017

Voltas Customer Care's response Dear Amul Yashanker,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Oct 24, 2017

Voltas Customer Care's response Dear Amul Yashanker,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team