[Resolved]  Voltas — non receipt of extended 5 yr warranty certificate no [protected]

Address:

New Delhi, Delhi

Dear sir i purchased 1.5 ton ac with 5 yr extended warranty though the ac is installed & is running smoothly but i am yet to receive the warranty certificate. On my numerous complaint via telephone & email i hv yet to receive the required certificate. Though vide ur sms dated 25th april 2018 u hv informed that the warranty certificate issued under sr no [protected] and in case of non receipt i can contact customer care. I hv not received the mail and on enquiry i was informed that as per company policy it will take 90 days. I waited and on 11072018 i registered my complaint of not receiving the same. Yesterday i. E 26072018 i again talked to the customer care ur executive imfmd me that i hv to scan the invoice and mail to company to enable them to send the warranty certificate.
I failed to understand the logic when u hv all the information with u why this formality. Ur left hand is not knowing what right hand is doing.
I humbly request u to send me the warranty certificate immediately without waiting for further request

Avadh kumar julka