[Resolved] Voltas — not properly responded by your authorised service centre | |||
Hi I am residing at varanasi, i have purchased a split ac in may 2014 After 2 year there was a problem regarding cooling of ac, i have contacted your toll free number and they suggest to me to call our local aurthorised service center m/s mahaveer cooling services, lanka, varanasi. They have visited our house and informed to that gas was leaked and it was refilled and charged amounting rs. 3500.00 vide their bill dated[protected].in april 2018 i have called them for servicing of ac and they informed to us the coil was leakingand suggested to me for chenging of coil and charged to me rs. 4800.00 vide bill no. 153 dated[protected] on account of replacing of coil. Now after a month the ac was further not cooling properly and i called them but they are not giving any response to me. Was this information helpful? | |||
Jul 3, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 25, 2018 Voltas Customer Care's response Dear Customer(akbaranwal), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
 2 Comments | |||
Comments
Your costumer care is very poor .not help full.i purchase an split AC on 16 may 2018.but my AC is not working.it show some error E1. I complan 3 time but no one come from your side to solve my problem
Voltas Customer Care's response, May 26, 2018
Verified Support
Voltas Customer Care's response, Jun 4, 2018
Verified Support
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team