[Resolved] Voltas — not providing services

Salilkgupta

from Mumbai, Maharashtra

Address:

M.I.G 88 , HOUSING COLONY, Phase I, Udhampur, Jammu and Kashmir, 182101

No service provided by the voltas for invertor ac despite a number of complaints on customers care. My complaint no [protected] has been closed six times without even a single visit of the technician. It seems that customer care is only to register complaints, not to solve them. Very poor service of voltas after sale, even customer care only give assurances, they do not botther. Due to this reason i bought another lg invertor ac, more good in quality and service provided within 24 hours. Again very dissatisfied with voltas.
Jagdish gupta
Mb. [protected]

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Aug 20, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Voltas Customer Care's response Dear Jagdish,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 16, 2019

Voltas Customer Care's response Dear Jagdish,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team