[Resolved] Voltas — not received my voltas ac warranty certificate

vijaychoudhary85

from Mumbai, Maharashtra

Address:

Jaipur, Rajasthan, 302012

I bought voltas split ac (183vdzv on 26/04/2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.
The product is registered under 5 year warranty with sr no [protected].

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Split ac
Capacity 1.5ton
Purchased on: 26/04/2019
Purchased from: great eastern pvt. Lmt. Jaipur (Rajasthan)
Serial no.: 4512385d18fc09622
Voltas split ac 183vdzv inverter

Thanks!
Vijay choudhary
[protected]@gmail.com
Mobile-[protected]

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Jun 28, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Voltas Customer Care's response Dear Vijay,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 18, 2019

Voltas Customer Care's response Dear Vijay,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

Mj Narasimheswar

from New Delhi, Delhi

Split a c purchased jan 19. Used in mar end. Leaking complaint attended after several reminders . Callous workmanship. Second complaint not attended so far. Sri sai airconditioners (hyderabad) authorized has proved to be the worst. Leakage not so far plugged. Wall is damaged

Voltas Customer Care's response, Apr 29, 2019

Verified Support

Dear Customer(Mj Narasimheswar),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, May 7, 2019

Verified Support

Dear Customer(Mj Narasimheswar),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team