[Resolved]  Voltas — not repairing or replacing their faulty months buy ac

Address:

New Delhi, Delhi, 110009

I was purchased a voltas inverter split ac from naveen electrotech pvt. Ltd.in model town, delhi-11009 on 26. Apr.2017. From after the installation, this voltas ac is not working properly.

The main problem is that when temperature goes high above 30 degree it doesn’t take startup or working. After my complaint their executive came but they are unable to resolve the problem. First two months of purchasing voltas ac many times mr. G. S arora (Owner of local service centre) came and put water in the outdoor unit and also suggesting us to do the same, if you want your voltas ac work, instead of repairing or doing any permanent solution. What a shame for mr. G. S arora giving such type of suggestion. Can we hire a person just to put water in the ac?

Then after my too many complaints mr. Kapil, so called area manager visited to our place and give some suggestions, like change the direction of the ac and make shed for the outdoor unit. I agree with their suggestions and do the same like changing the direction of outdoor unit or making shed for them and also change the direction of the internal unit as well. But after these changes and spending money suggested by mr. Kapil or we can say that drama, there is no any solution, the situation is still same.

Again after complaint mr. Jitender, so called delhi head in-charge came and again doing their drama, put the gas again and other things, but the situation is still same, there is no any result.
Even in the last visit of the company executive on 09.09.2017 by mr. Amit and mr. Anil, it is clearly written that ac needs a replacement. The ac was not working on that time because it’s a hotter day. If it is not capable of working even in september month, can we use it in winter season?

But now after too much harassment or wasting my time and money, company refuses to repair or replace their faulty inverter ac.
So from this post, i aware people do not buy voltas products because of cheap quality and providing such type of services. I am never expecting from tata selling poor quality products and services.