[Resolved]  Voltas — One Voltas service guy cheated me

Address:600117

One service guy came to do Free service for our Voltas AC.
We asked him if he could also look at our Samsung AC also which had water dripping problem. He said he also does service for all types and he inspected it. He said aluminum coil has to be replaced with copper coil and asked Rs 5000 for it. With hope that it will be fixed, we gave him Rs 5000 to get the coil for replacing it. He went and never turned up. We called him many times and his response will be that he will come this day and he never comes.
I know I am complaining for Samsung AC. But the service guy who did this cheating was from Voltas. I don't know where to complain such things. So I am posting here. Me and my family are very much unhappy with this incident.

Name of the Voltas service guy who cheated use : Santhosh
His mobile Number : [protected]
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Aug 13, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Voltas Customer Care's response
Dear Saravanan Obulisami,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 13, 2017
Voltas Customer Care's response
Dear Saravanan Obulisami,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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