[Resolved] Voltas — paid for amc but never received the bill for it

sowmiya kr

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600035

I had registered a complaint with my voltas ac on feb 18th 2019, complaint no s9c1802002. My complaint was attended by a person sent from villivakkam, chennai branch. They had identified a gas leave for which i paid an amount of rs.6700 for the repair as well as 3yrs amc. He didn't give me a bill stating that it will e mailed to me. 2 days have gone by and i have not received the amc copy nor the service guy attending my calls. His no is [protected]. I want my amc copy and it's very rude on the service partner to reject the customers calls.

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Apr 12, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2019

Voltas Customer Care's response Dear Sowmiya,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 11, 2019

Voltas Customer Care's response Dear Sowmiya,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team