[Resolved]  Voltas — Pathetic Service from Voltas

Address:Reasi, Jammu and Kashmir, 182311
Website:Voltas

I had logged a service request vide complaint no A[protected] on 19th of April. After couple of days a service boy carried out the dry service and it was detected that AC require some service & needs replacement. I told him to do so. But no one from Voltas is bother to do anything.

Is this how Voltas provides service? I think I made a big mistake of buying Voltas AC. Voltas might be a big brand name but I think any private service provider would have done a much better service job.

I am not presently able to operate my AC. This hot climate is also causing lot of problems.
I am making a final request to Voltas to resolve my problem. Failing which I will be forced to approach consumer forum. Hope my request will be attended to at the earliest.
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Jun 23, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Voltas Customer Care's response
Dear Priyeadarshi,

We are sorry for the experience you had. Please write to us about your problem with your exact complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 23, 2017
Voltas Customer Care's response
Dear Priyeadarshi,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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