[Resolved] Voltas — poor quality window ac

99harshitgarg

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110016

I purchased a voltas 1.5t window ac in 2017 after only 5 months o[censored]sage cooling stops i called the customer care they said cooling coil has corroded because nearby there is sewer, because it was in warrenty cooling coil was replaced free of cost then in 2018 its gas got leaked and then i had to pay 2000rs but it was leaked again in 3 months called customer care they said leak is due to sewer and they suggested to top up gas again but i refused cause every two months i can't pay 2000rs now in 2019 i topped up my gas again guess what leaked again in 2 months i suggest everyone never buy a voltas product they make cheap quality ac and never mention on their website that this ac should not be installed in houses located nearby sewers.

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Sep 22, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2019

Voltas Customer Care's response Dear Harshit,

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Aug 06, 2019

Updated by 99harshitgarg Wrong email address it says no such email address exists.

Verified Support

Aug 08, 2019

Voltas Customer Care's response Dear Harshit,

In order to assist you. Kindly share your complaint number or registered mobile number via given below link:
https://bit.ly/2YSWsCa

Regards,
Voltas Online Team

Verified Support

Aug 13, 2019

Voltas Customer Care's response Dear Harshit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team