[Resolved]  Voltas — r. id: [protected] voltas 1.5 ton ac

Address:110091

With due reference to my dispute with Voltas regarding the poor service, I again raised a request for technician visit which was cancelled by the system. Kindly refer the request cancellation message (screenshot attached).
After the cancellation, I tried to contact Voltas Customer Care where a representative named Ankit picked my call and didn’t listen to the issue and hung up; rather he misbehaved with me on the call. I am also attaching the call log here.
Please follow the in-line to get idea about the whole issue. This time if the problem has not been sorted out by the concerned authority then I will have to file a complaint in the consumer forum.
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Aug 5, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Voltas Customer Care's response
Dear Prashant Sonkar,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards
Voltas Online Team
Verified Support
Jul 05, 2018
Voltas Customer Care's response
Dear Prashant,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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