[Resolved] Voltas — Refilling of AC Gas under warranty

Birender Saluja

Address:

42, 1st Floor Shiva Enclave Kurali Road Khara, Punjab

Hello, I am Birender Kumar, purchased Voltas 1, 5 ton Split AC, 2 year Back.

My AC was not Colling from last few days and creating a different sound, for that I registered a complaint in Voltas customer care ( complaint no. [protected]), .
Today (20-July-2020) the technical person come and check the AC and found AC required Gas filling. He estimated cost of Gas filling will be Rs 2500/ and only for this advice he charged Rs 400/ even he done nothing.

My product is under warranty period but technical person refuge it.

Kindly resolve my issue

Regards

Birender Kumar
Address- 42, 1st Floor,
Shiva Enclave
Kurali Road Khara
Punjab - 140301

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Aug 7, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2020

Voltas Customer Care's response Dear Birender,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Aug 08, 2020

Voltas Customer Care's response Dear Birender,

We hope that our team has contacted you and assisted you with your request. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team