[Resolved]  Voltas — refrigerator cooling issue

Address:	Guntur, Andhra Pradesh, 522006
Website:	Voltas

》i buyed a commercial fridge 320ltr capacity from voltas direct distributor on 31/05/2018 & within 15days this refrigerator got cooling problem

》the complaint was registered on 16/06/2018 complaint no:[protected]. After that service boy came & checked refrigerator for 45min & said some spares have been gone & we will order that parts he named it as a relay.

》on 21/06/2018 we called to local service centre and asked about the spares they said it will be delivered within 3 days.

》on 22/06/2018 again we called to customer care with hopes they gave us technician manager number [protected] & we called him he said the same story that we ordered spares & it will be delivered within 2 days.

》on 24/06/2018 it means today i called to the technician manager i asked him did the parts delivered he said no & told the same story & he is talking in rude way his behaviour is not good at all. He dont even know how to talk with the customers.

》after calling to the worst technician manager ever in the country, again i called to the customer care with hope they said we send a service boy to repair the fridge again. I am not here for arguing. I just need a solution immediately.
This refrigerator is commercial we are loosing our business because o[censored]r fridge. Its been 9days still our issue is not solved. This is very bad.
& your service is very very very very bad.
U dont even bother about customers this is really bad.