[Resolved]  Voltas — Reg service req [protected]

Address:	Chennai, Tamil Nadu, 600096
Website:	www.voltas.com/emr/customer_care.asp

Dear Sir,
we have bought Voltas inverter ac in 2014. recently AC stopped working showing an error of F1 on display screen .We have raised a complaint regarding the same on october 3rd 2016.with service req[protected].Till now the issue is not yet resolved.we are regularly following up and they say issue will be resolved by 2 days/with in few days every time we call them.Today also we called to concerned person and they stated that they donot have the spare part .. Its more than 3 months .Howlong will it take to diagnose the problem with your product and fix them.If the company doesnot have spare parts for service why they are selling product in market.We want this issue to be resolved immediately.Pls no more excuses as its almost beyond three months.Either replace product/repair/refund.

No resolution even after making mails on Nov 1, 2016 to [protected]@voltas.com, [protected]@voltas.com

Being in Chennai with small kids withoutAC we are struggling.

Being a loyal customer to TATA products never expected such a bad customer service.We regret the decision going with Voltas. Even in city like Chennai proper service is not provided and I wonder why such kind of repair /service parts are not stocked in warehouses.

Hope the issue will be addressed asap
srinivas bondalapati
ph [protected]
[protected]@gmail.com or sri.[protected]@gmail.com
Reg service req [protected]