[Resolved] Voltas — regarding delay in installation and not providing right information

rahul keswani

from Jalandhar, Punjab

Address:

115 krishna colony amer road, Jaipur, Rajasthan, 302002

I purchased Voltas AC on 8.4.2019 at 12PM but till now it was not installed.
When we call to voltas office he reply technician is coming but didn't provide proper response.I also call on helpline number their also we got no response.
Service is very very poor.
Proper response is not provided to customers.
In such situation we are plan to return the AC which i had purchased due to very poor services in the initially phase.

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May 23, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Voltas Customer Care's response Dear Rahul,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Rahul,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team