[Resolved]  Voltas — regarding issue after voltas ac service

Hi,
I would like to inform you that i had booked the voltas split ac service which was done on 3rd september. First of all the technician were not competent enough and neither did they had the tools for ac service. Upon asking they told me that company does not provide them tools. I was highly dissatisfied ith the service they provided.

Besides this, after the ac service, my ac remote stopped working, which was working before. I have been chasing the cco of voltas of my area (Mobile - +[protected] and the service technician (Mobile - +[protected] also but they have not yet visited my home to fix the remote. I am highly disappointed and frustrated for this behaviour. I was told that till 1 month of the service i can raise if there is any issue. It has been almost 15 days and even after constantly contacting them nobody has visited my home. They are not even responding to my calls. Please help me in this regard.

Regards,
Anuj singh
[protected]
2/155, sarvodaya nagar, shuklaganj, unnao.
Pin - 209861
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Aug 8, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2020
Voltas Customer Care's response
Dear Anuj,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Oct 05, 2020
Voltas Customer Care's response
Dear Anuj,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
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