[Resolved] Voltas — regarding service of split ac | |||
ये मेरा पहला सर्विस रिक्वेस्ट के बाद का मैसेज है। जो 24 जुलाई 2019 को रजिस्टर्ड हुआ आपके कस्टमर केअर मे।Your request no. is [protected]. Post job completion share if satisfied or i[censored]nsatisfied, with our technician. For help call [protected]. इसके बाद बगैर किसी विजिट का न कोई सर्विस यह मैसेज 26 जुलाई 2019 को आया।Request No [protected] is resolved. Fee Collected Rs 0. Call [protected] for help. Share your experience at https://crm.cogentlab.com/vf/b.php?i=[protected]d.ये सब देखने के बाद मैंने आपके कस्टोमेरकरे में फिर से कॉल किया तब वहाँ से मैसेज आया।Dear Customer, Request No [protected] has been REOPENED based on your request. For assistance call helpline [protected] जो आज तक पेंडिंग है बगैर किसी विजिट का। फिर मैंने 08 सेप्टेम्बर को कॉल किया तो ये मैसेज आया Your request no. is [protected]. Post job completion share if satisfied or i[censored]nsatisfied, with our technician. For help call [protected] जो अगले दिन मेरे घर बगैर कोई विजिट का मैसेज आता हैDear Customer, You have requested for a reschedule beyond six days for SR '[protected]'. Kindly book a new SR or call on '[protected]' for reschedule.और इनसब के बाद तो अब मेरे रिक्वेस्ट ही कैंसिल कर दिए है।Your SR No [protected] is proposed for Cancellation, Reason: Customer Reschedule. To stop Call [protected] or escalate to [protected]@voltas.com. ये सब क्या मज़्ज़क चल रहा है, इतनी बड़ी कंपनी सोच कर मैंने लिया था कि ये भारतीय कंपनी है इसकी सर्विस अच्छी होगी पर अपसोस ।मैं इसके बाद किसीको इस कंपनी के प्रोडक्ट लेने से मना करूँगा।ये कंपनी लोगों का मज़्ज़क बनाती है। Was this information helpful? | |||
Oct 28, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Sep 11, 2019 Voltas Customer Care's response Dear Vikas, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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Regards
M.Magesh
[protected]/ [protected]
Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.
Regards,
Voltas Online Team
Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.
Regards,
Voltas Online Team