[Resolved] Voltas — Regarding the bad service of ACand negligence, and Cheating of serviceman

Oct 17, 2022

Address:

Bhopal India. MP nagar Zone 2

This Rajiv sharma from American Institute. My organization has been using your products for a long time. I have got One AC of your company. I had been a proud customer of your company due to Ratan Tata. as he is very honest.
I registered my complaint for AC on 27th September and my request number is [protected]. the serviceman came on the 29th. they were totally unskilled. i asked them to check with nitrogen but they didn't. they said, " the gas has leaked so we fill the gas. I requested them again and again but they said, " you don't worry about it. if the gas leaks again, we will come and fill it without charge. they charged 4400 rs. and it is not cooling again.
when I called again on the customer care number on 17/10/2022, I got to know they got my complaint canceled and have taken money to themselves or the franchise where they work.
please get my AC repaired as soon as possible
with regards
Rajiv Sharma
Director
American Institute
Bhopal
Mo: [protected], [protected]

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Nov 22, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2022

Voltas Customer Care's response Dear Rajiv,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Oct 21, 2022

Voltas Customer Care's response Dear Rajiv,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team